We want our customers to be fully satisfied with their purchases at Durham Co-op Market. Customers can receive a full refund on all items we sell, except discontinued items and special orders. Returns are processed at the registers. The return must be made within 30 days from the date of sale. A store receipt will be required as proof of purchase on any item over $10. Store credit will be issued for any item under $10 returned without a receipt. Our return policy applies equally to all customers regardless of member status.
Departmental return policies-
Beer and Wine Department
According to North Carolina ABC regulations, it is illegal to accept returns on unopened wine or beer. However, if an opened bottle seems flawed or in any way unappealing, please feel free to return it for an exchange or full refund.
Includes Dairy, Frozen, Bulk, and Packaged products. If a product is found to be damaged in a way that threatens its integrity or is out of date upon purchase, we will happily replace it for a customer.